A clinic built on considered care.
Aurum was founded on a simple idea: aesthetic care should feel personal, unhurried, and grounded in real conversation — not on a transactional sales pitch.
Less, done well.
We don’t subscribe to the “more is more” approach. We subscribe to a more disciplined idea: do fewer things, do them carefully, and do them in a way that respects what each client actually wants.
Every client who walks through our door arrives with their own goals, their own concerns, their own history. We listen first. We map out options clearly. And we’ll always tell you what we don’t recommend — not just what we do.
This approach takes more time per client, but it builds long-term relationships based on trust. We’d rather be your clinic for the next decade than rush through a single visit.
Considered at every step.
From the moment you contact us to your follow-up after treatment, the experience is built to feel calm, transparent, and respectful of your time.
Clear, honest conversations
We explain options in plain language and outline what’s realistic — and what isn’t — before any treatment begins.
No pressure, ever
If you don’t need a treatment, we’ll tell you. If you’re not ready, we’ll wait. If we don’t think we’re the right fit, we’ll say so.
Long-term thinking
Aesthetic care is a long game. We’d rather pace a plan over months and years than oversell a quick fix.
Meet the clinical team.
Aurum is led by a medical director and supported by a clinical team with years of experience in aesthetic medicine. Every plan is reviewed and signed off by Dr. Avila.
Demo note. Aurum is a fictional clinic used to demonstrate Glowgau’s AI clinic assistant. The team members below are placeholder personas with realistic-but-fictional credentials. We do not publish fake credentials, photos, or biographies. Please see the demo disclaimer.
Dr. Marisol Avila, MD
Medical Director
Education: MD, University of Toronto Faculty of Medicine · Board-certified in Family Medicine (Canada & US)
Aesthetic training: Fellowship in Aesthetic Medicine · Ongoing CME in neuromodulators, fillers, and energy-based devices
Dr. Avila leads the clinical team at Aurum and oversees every treatment plan. Her clinical background is in family medicine — the same principles of careful assessment, conservative recommendations, and patient education carry into her aesthetic practice. She maintains active hospital privileges in addition to her work at Aurum.
Natasha Brennan, MSN, FNP-BC
Lead Nurse Injector
Education: Master of Science in Nursing · Family Nurse Practitioner, board-certified
Aesthetic training: Allergan-accredited injector training · Advanced training in neuromodulators, hyaluronic-acid fillers, and biostimulators
Natasha performs the majority of injectable treatments at Aurum and leads the injectables team. Her nursing background gives her a patient-centred, assessment-first style; her aesthetic work is known for subtle, balanced outcomes. She maintains detailed before-and-after records for every client to track individual response patterns.
Eun-Ji Park, LE
Skin & Laser Practitioner
Education: Licensed Esthetician · Continuing education focus on medical-grade skin protocols
Aesthetic training: Certified in Halo, MOXI, Morpheus8, BBL, microneedling, HydraFacial, and chemical peels · Specialty in melasma and pigmentation across all skin tones
Eun-Ji leads the skin and laser team at Aurum, with a particular interest in long-term skin health rather than quick fixes. She maps out a 6–12 month plan with every client, balancing in-clinic treatments with a sustainable at-home routine. She has trained with several US and Canadian educators and brings an evidence-led approach to every protocol.
Sofia Reyes
Client Coordinator
Background: Hospitality and client experience · Five years in a Chicago hotel concierge role before Aurum
Sofia is your first point of contact at Aurum. She handles scheduling, coordinates treatment plans across providers, and follows up after every visit to make sure everything went well. If you’ve ever called, emailed, or walked in the door of an Aurum studio, you’ve spoken with Sofia.
Common questions.
What makes Aurum different?
The pace, the conversation, and the willingness to recommend less rather than more. We’re not trying to be the busiest clinic in the city — we’re trying to be the one you’d happily recommend to a friend.
Do I need a referral?
No referral is needed for a consultation. You can request one directly via our contact page and we’ll be in touch within one business day.
What if I’m not sure what I need?
That’s what consultations are for. We’ll listen to what you’d like to change, walk you through what’s available, and help you decide what feels right — including deciding that now isn’t the right time.
Can I bring a friend or partner?
Absolutely. Many clients find it helpful to have a trusted person with them, particularly at a first consultation. We’ll always ensure you have the space to ask anything you need to ask.